http://www.slate.com/blogs/moneybox/2014/07/16/comcast_customer_service_an_employee_explains_why_they_won_t_let_you_cancel.html?wpisrc=obnetwork
No exit....
....
Comcast says it’s "embarrassed" by the recording of a customer service rep desperately refusing to cancel a subscriber’s account that had the entire Internet gawking in horror yesterday. However, the company would like to assure us all that this was simply a case of a single, misguided employee leaping over the edge.
JORDAN WEISSMANN
No exit....
....
Comcast says it’s "embarrassed" by the recording of a customer service rep desperately refusing to cancel a subscriber’s account that had the entire Internet gawking in horror yesterday. However, the company would like to assure us all that this was simply a case of a single, misguided employee leaping over the edge.
JORDAN WEISSMANN
"We are investigating this situation and will take quick action," the company told the Hollywood Reporter. ...
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