Toyota #junkmail Customer service #fail
Speaking of customer service: For 3-years we have asked
Toyota 6 times to remove us from its unwanted #junkmail marketing
campaign. #FAIL
Dec. 16, 2015
We are now once again asking Toyota to stop mailing us junk
marketing materials. What is the point of mailing stuff to folks who do not
want the materials? If it is to annoy an otherwise good customer – it has
worked.
As if it were not already well-accepted that going to new
car dealerships to be a horrible experience….
Toyota Tampa Permit #2245, 9427 Corporate Lake Drive, Tampa,
FL 33634 must be the junk mail capital of the world. Why isn’t there a way to
ask the junk mailers to stop?
And anecdotally it has always appeared that Toyota sells
personal information to the extended vehicle warranty scammers.
The Maryland Department of Motor Vehicles has said that they
do not sell private personal information to marketers – so how do the scammers
get the information?
We asked Ford once to not put us into its junk mail
marketing campaigns when we had the truck repaired recently for a recall notice
and never received any junk mail.
Gee, I guess we will avoid Toyota dealerships in the future.
Just saying
We have been registered with the Direct Marketing
Association www.dmachoice.org - do not
mail list for years – but it certainly does not stop the unscrupulous.
We already avoid buying anything from mail-order catalogs because
of the unwanted junk mail catalog problems a purchase creates….
Related – please see: Los Angeles Times: Firm's extended
vehicle warranty offer breaks down under scrutiny http://kevindayhoff.blogspot.com/2015/12/los-angeles-times-firms-extended.html
A letter that appears to be from an auto dealer is actually from an
out-of-state company selling an expensive contract with a sweeping loophole. March
12, 2013|David Lazarus Los Angeles Times http://articles.latimes.com/2013/mar/12/business/la-fi-lazarus-20130312
Federal Trade Commission: Stopping Unsolicited Mail, Phone
Calls, and Email http://www.consumer.ftc.gov/articles/0262-stopping-unsolicited-mail-phone-calls-and-email
Direct Marketing Association www.dmachoice.org
Maryland Department of Transportation, Motor Vehicle
Administration – Protecting your privacy http://www.mva.maryland.gov/drivers/driving-record-information/driving-record-privacy.htm
Protecting Your
Privacy
The Maryland Motor
Vehicle Administration Safeguards Your Driving and Vehicle Records
Your Driving and
Vehicle Records Are Your Business
As of July 1, 2000,
every driving and motor vehicle record in the State of Maryland is closed
unless you request, in writing, that your records be open to the public.
Your private records
are protected from public scrutiny, thanks to a bill passed by the Maryland
General Assembly and signed into law by the Governor. Your records are now
automatically closed to the public unless they are requested by the police, an
insurance company, a hospital or for another official business purpose.
The Motor Vehicle
Administration's (MVA's) computer system works with other national systems (the
national Driver Registry, Problem Driver Pointer System, Social Security
Administration and Commercial Driver License Information System) to compare
data. The MVA uses a firewall to assure the safety of its information and all
its data systems and computer programs are safe and secure. Built-in safeguards
in the MVA's computer system reduce the risk of identity fraud and protect the
security of all transactions.
Now, without written
permission from you, no one, except for those groups listed above who need this
information for official business purposes, can obtain the following personal
information about you from the Motor Vehicle Administration (MVA):
*****
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