New on Elliott: The “real” St. Lucia, accountability and the TSA, lightning-fast response times – Sponsored by Floridavacationauction.com
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What I’m reading. Our unauthorized tour of the “real” St. Luciajust posted on National Geographic Traveler’s site. There’s also a lively debate on accountability and the TSA, cruise upgrades that don’t exist, and companies that answer the phone on the first ring.
Featured posts
St. Lucia With Kids: An Island That Leaves You Speechless
The scenic overlook that offers a breathtaking view of a fishing village and an improbably blue Caribbean Sea is a classic tourist trap. And St. Lucia has more than its fair share of them, where merchants hawk necklaces, painted shells, and jewelry to unsuspecting visitors.
The scenic overlook that offers a breathtaking view of a fishing village and an improbably blue Caribbean Sea is a classic tourist trap. And St. Lucia has more than its fair share of them, where merchants hawk necklaces, painted shells, and jewelry to unsuspecting visitors.
Is this enough compensation? He waited too long to use his cruise voucher
Gregg Brady was looking forward to his February cruise on Royal Caribbean’s Voyager Of The Seas but the winds of fate were about to blow in a different direction. Just before his vacation, he had to be hospitalized and missed his sailing.
Gregg Brady was looking forward to his February cruise on Royal Caribbean’s Voyager Of The Seas but the winds of fate were about to blow in a different direction. Just before his vacation, he had to be hospitalized and missed his sailing.
Can this trip be saved? A bait-and-switch offer on a cruise upgrade — or not?
Like a lot of other travelers, Tom Brollini was just looking for a bargain when he clicked on the Cruises Only website a few weeks ago.
Like a lot of other travelers, Tom Brollini was just looking for a bargain when he clicked on the Cruises Only website a few weeks ago.
Hey Travelocity, where the $#*!@ is my money?
Tenaya Newkirk wants her money back from Travelocity. But instead of offering her a quick refund, it’s giving her excuses.
Tenaya Newkirk wants her money back from Travelocity. But instead of offering her a quick refund, it’s giving her excuses.
TSA Watch: Could you please define “accountability”?
“Accountability.” That was the dramatic headline on TSA’s blog yesterday announcing the firing of at least 30 employees, including two senior managers, at Honolulu International Airport, for “improperly” screening baggage. Actually, they weren’t screened at all.
“Accountability.” That was the dramatic headline on TSA’s blog yesterday announcing the firing of at least 30 employees, including two senior managers, at Honolulu International Airport, for “improperly” screening baggage. Actually, they weren’t screened at all.
10 Companies that Don’t Keep You Waiting on Hold Forever
Nothing says, “We care” quite like picking up the phone on the first ring or answering an email quickly. Find out who’s the fastest.
Nothing says, “We care” quite like picking up the phone on the first ring or answering an email quickly. Find out who’s the fastest.
Should Companies Be Fined For Bad Service?
That’s the intriguing question raised today in Spain, where the government is considering punishing its phone companies for failing to meet minimum customer service standards.
That’s the intriguing question raised today in Spain, where the government is considering punishing its phone companies for failing to meet minimum customer service standards.
Can You Be “Low-Cost” When You Tack On High Fees?
That’s what Spirit Airlines does. Here’s their defense. What do you think?
That’s what Spirit Airlines does. Here’s their defense. What do you think?
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