New York Times: Delta Apologizes for Charging Returning Troops $2,800 Baggage Fee

June 8, 2011, 1:34 PM

Delta Apologizes for Charging Returning Troops $2,800 Baggage Fee

http://atwar.blogs.nytimes.com/2011/06/08/delta-apologies-for-charging-returning-troops-2800-baggage-fee/

By ROGENE FISHER JACQUETTE

Delta Airlines is apologizing to a unit of soldiers returning from Afghanistan for charging them more than $2,800 in checked bag fees on their flight from Baltimore to Atlanta on Tuesday.

On Wednesday, after news of the charges rocketed around the Internet and generated widespread criticism of Delta, the company announced on its blog that it was immediately changing its policy for active duty military personnel traveling on orders to allow them to check up to five bags in first and business class. However, the policy did not seem to be changed for military personnel flying coach class, who are allowed to check up to three bags for free...   http://atwar.blogs.nytimes.com/2011/06/08/delta-apologies-for-charging-returning-troops-2800-baggage-fee/

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