Journalist @baltimoresun writer artist runner #amwriting Chaplain PIO #partylikeajournalist

Journalist @baltimoresun writer artist runner #amwriting Chaplain PIO #partylikeajournalist
Journalist @baltimoresun writer artist runner #amwriting Md Troopers Assoc #20 & Westminster Md Fire Dept Chaplain PIO #partylikeajournalist

Sunday, December 25, 2011

Fort Worth Star Telegram: The Watchdog: Water meter reading turns into flood of errors

Fort Worth Star Telegram: The Watchdog: Water meter reading turns into flood of errors


By Dave Lieberwatchdog@star-telegram.com

Stephen Geis checked his bank account online and found an unexpected overdraft of $19,000 from his account.

Minutes later, his wife called and told him their monthly Fort Worth water bill had arrived in the mail totaling $19,000.

What happened? Error upon error upon error.

His actual water use for the month totaled a measly $22. But he wouldn't learn that until The Watchdog investigated. Geis also never learned the cause of the problem until I told him later.

Water Department staffers later tried to explain it to him, but the words they used were so confusing that it made no sense. Geis had been billed for 3.6 million gallons of water his family had supposedly used in one month. That's enough to fill more than five Olympic-size swimming pools. Put another way, his bill was about 863 times higher than it should have been.


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